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Support Email Address


Specifies the e-mail address to be used when sending the log files that are generated by NCA to the network administrator.

When the user sends the log files to the Administrator, NCA uses the default e-mail client to open a new message with the support email address in the To: field of

the message, then attaches the generated log files as a .html file. The user can review the message and add additional information before sending the message.

Supported on:

At least Windows Server 2008 R2 or Windows 7

GPO PowerShell Regedit CMD

Not Configured - No registry values are specified.

Disabled - Any values that would be created by the policy in the registry are deleted.

Enabled - Adding, modifying or delete values in the registry.

Support Email Address can be found in the Group Policy.

Please navigate to Computer Configuration - Policies - Administrative Templates - Network - DirectAccess Client Experience Settings folder.