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Support Email Address


Specifies the e-mail address to be used when sending the log files that are generated by NCA to the network administrator.

When the user sends the log files to the Administrator, NCA uses the default e-mail client to open a new message with the support email address in the To: field of

the message, then attaches the generated log files as a .html file. The user can review the message and add additional information before sending the message.

Supported on:

At least Windows Server 2008 R2 or Windows 7

GPO PowerShell Regedit CMD

We can use Command Prompt to add or delete the registry key(s):

For Enabled, Add the registry key:

REG add "HKLM\Software\Policies\Microsoft\Windows\NetworkConnectivityAssistant" /v SupportEmail /t REG_SZ /d test@test.com /f

For Disabled, Delete the registry key:

REG DELETE "HKLM\Software\Policies\Microsoft\Windows\NetworkConnectivityAssistant" /v SupportEmail /f

For Not Configured, Delete the registry key:

REG DELETE "HKLM\Software\Policies\Microsoft\Windows\NetworkConnectivityAssistant" /v SupportEmail /f